Report Abuse
Information on how to report abuse to the CPU
If someone is at risk of immediate harm, call 000
If you prefer to read about how to report abuse, click the plus sign:
To report abuse to the Conduct Protocol Unit, call the CPU Director on 0421 225 740 or email cpu@jerichoroad.org.au.
Our hours are 9am-5pm, Monday to Friday. Outside these hours please leave a message and we’ll respond as soon as we can.
If you are unsure whether a situation needs to be reported as a notifiable circumstance, please call us. We are here to help and support you, and can provide advice and guidance on what to do next.
Please note: The CPU is not an emergency hotline – if someone is in immediate danger, contact the Police on 000 in an emergency.
According to Breaking The Silence, any person with a position of authority within the church, be it paid or unpaid, or any person working with children or young people in any capacity will consider themselves to be mandatory reporters, even where they may only be voluntary reporters under legislation.
The CPU must be advised of all notifiable circumstances, including:
- any fact, circumstance, allegation, notification, knowledge of, verbal advice of, direct or indirect connection to, or attempt of abuse, and
- all allegations, complaints, reportable allegations and allegations: reportable conduct.
A notifiable circumstance may identify someone who is currently or has been a member of the church, someone who is currently or has been a person in a position of authority within the church, a current or ex-employee, a current or ex-student, a current or ex-volunteer and / or a current or ex-third party.
The following situations are just some examples of notifiable circumstances:
- Someone tells you that they have been abused.
- A child indicates signs of child abuse.
The CPU will assist in identifying which civil authorities (including Community Services, the Office of the Children’s Guardian etc) need to be notified in relation to each specific report.
Notification of the Police
An aggrieved person always has the right to seek lawful remedies outside the church and our internal procedure may not always be a substitute for other actions. A matter must be reported to the Police if:
- someone is in danger,
- Community Services or the CPU requests that a report is made,
- there is knowledge which would assist authorities to apprehend or convict a person of a serious offence, or
- the incident involves either physical or sexual assault regardless of age.
Contacting your State’s Child Protection Service
To make a report in NSW, click here.
To make a report in the ACT, click here.
To make a report in WA, click here.
To make a report in TAS, click here.
Click Here for a PDF printable Information Sheet – Making a Complaint or Allegation about Abuse

How to report abuse:
To report abuse to the Conduct Protocol Unit, call the CPU Director on 0421 225 740 or email cpu@jerichoroad.org.au. Alternatively, you can fill out the form at the bottom of this web page.
Our hours are 9am-5pm, Monday to Friday. Outside these hours please leave a message and we’ll respond as soon as we can.
If you are unsure whether a situation needs to be reported as a notifiable circumstance, please call us. We are here to help and support you, and can provide advice and guidance on what to do next.
Please note: The CPU is not an emergency hotline – if someone is in immediate danger, contact the Police on 000 in an emergency.
According to Breaking The Silence, any person with a position of authority within the church, be it paid or unpaid, or any person working with children or young people in any capacity will consider themselves to be mandatory reporters, even where they may only be voluntary reporters under legislation.
The CPU must be advised of all notifiable circumstances, including:
- any fact, circumstance, allegation, notification, knowledge of, verbal advice of, direct or indirect connection to, or attempt of abuse, and
- all allegations, complaints, reportable allegations and allegations: reportable conduct.
A notifiable circumstance may identify someone who is currently or has been a member of the church, someone who is currently or has been a person in a position of authority within the church, a current or ex-employee, a current or ex-student, a current or ex-volunteer and / or a current or ex-third party.
The following situations are just some examples of notifiable circumstances:
- Someone tells you that they have been abused.
- A child indicates signs of child abuse.
The CPU will assist in identifying which civil authorities (including Community Services, the Office of the Children’s Guardian etc) need to be notified in relation to each specific report.
Notification of the Police
An aggrieved person always has the right to seek lawful remedies outside the church and our internal procedure may not always be a substitute for other actions. A matter must be reported to the Police if:
- someone is in danger,
- Community Services or the CPU requests that a report is made,
- there is knowledge which would assist authorities to apprehend or convict a person of a serious offence, or
- the incident involves either physical or sexual assault regardless of age.
Contacting your State’s Child Protection Service
To make a report in NSW, click here.
To make a report in the ACT, click here.
To make a report in WA, click here.
To make a report in TAS, click here.
Click Here for a PDF printable Information Sheet – Making a Complaint or Allegation about Abuse

Report Abuse to the CPU:
Report Abuse to the CPU via:
(02) 9690 9325
(02) 9690 9325
cpu@jerichoroad.org.au
Our hours are 9 am – 5 pm, Monday to Friday. Outside these hours, please leave a message, and we’ll respond as soon as possible.